Apply Online

Renew or Replace CitizenCard

Use to RENEW or REPLACE your CitizenCard.

Please complete this form, pay online, print off your application and post it to us. If you apply on your mobile or tablet, don’t worry - a copy of your application with full instructions will be sent to your email.

Fields marked * are required.

How fast do you need your card?

Please allow up to 21 working days for Renew or Replace applications and 1-2 working days for Urgent Renew or Replace.

Your details

You can choose an age-band that will be printed on your card. If you select the next age-band, your application will be put on hold until you are eligible to receive the requested card.

As you are under 16 we need your parent or guardian's name:

Your address

Please give us your contact details

We will use these to contact you if there are any problems with your application

Payment details


Please read and confirm ALL the statements below to proceed

  • I confirm I have read and accept the CitizenCard Terms & Conditions
  • I acknowledge that providing false information is a criminal offence (Fraud Act 2006). I understand CitizenCard will not issue a card unless all requirements for card issue have been met.
  • I understand that payment covers the cost of processing this application. I am not buying the card, which remains the property of CitizenCard Limited and it may not be lent to, or used by, anyone other than myself.
  • If my existing CitizenCard was issued to me BEFORE March 2009, I enclose this card, together with a new colour passport-quality (45mm x 35mm) photo.
  • I consent to being contacted by CitizenCard in connection with legal, advisory and promotional purposes.
  • I understand that an incomplete application form cannot be processed.